Questions people ask

No. Our services are private-pay consultative services and are not billed to Medicare or other insurance. For now, we take card payments by phone after you book. People with Medicare receive a written notice explaining this before their first service.

It is a clinical assessment by a licensed physical therapist, focused on how you function in your home. It does not replace your doctor, home health, or therapy you already receive, and our readiness rating is not medical clearance.

A contractor's check is usually a sales step for the renovation. We assess the person as well as the house, we never sell construction, and we never take money from contractors.

No. We write the specifications. You choose a contractor, from our vetted network or your own, and contract with them directly. We can verify the finished work with a Build Verify Visit.

An Assistive Technology Professional (ATP) is certified by RESNA, the Rehabilitation Engineering and Assistive Technology Society of North America, after meeting education and experience requirements and passing a national exam. The credential shows skill in assessing a person's needs and environment, matching them with the right technology, training users, and following up. Medicare requires an ATP to be involved in certain complex power wheelchair decisions.

No. We recommend and specify; you buy wherever you choose. We accept no payments from equipment companies or suppliers.

Yes, with the assessment and written recommendations. Your physician prescribes and a supplier provides and bills for the chair; we help make sure it is the right one for the person and the home.

Book Ready for Discharge: Virtual. Sessions usually happen within 48 hours of booking, or within 24 hours with the rush option, and the report follows within 24 hours of the session.

Yes. Any family member can join a video session from anywhere. The patient and the home must be in Florida, because that is where we practice.

You do, through a secure client portal. Anyone else, including family, caregivers, or a discharge planner, receives it only after you sign a Release Authorization naming them.

No. If we take screenshots to mark a hazard, they are stored only in the secure portal.

Red means there is a gap that cannot be closed by the day of arrival. We call the family the same day and talk through options, such as a short-term alternative, a different room, or temporary equipment, and with authorization we call the discharge planner too.

We are independent of the VA, but Dr. L'HommeDieu spent years as a VA Home Safety Coordinator. With your permission, we share our report with your VA care team. If a similar service exists through the VA in your area, Dr. L'HommeDieu will attempt to guide you to the right service, free of charge.

Use the manage membership link on our payments page, or call us.

No. We design the system and train your family. Alerts go to the people and services you choose. We do not provide 24-hour monitoring or emergency response.

We start with their goals and concerns. The plan includes only what the person agrees to, or what their legal representative approves if they cannot decide for themselves.

No. We write specifications, so you can buy anywhere. We may name examples that meet the specifications, and we are never paid by the companies that make them.

Every plan includes a Storm and Outage Plan that shows what keeps working without power or internet and what the backup plan is.

Yes. The home must be in Florida, but family members can join the assessment and training by video from anywhere.

An Assistive Technology Consultation matches equipment and technology to the person. A Remote Caregiving Plan designs the whole system that lets family support that person from a distance, including alerts, home access, training, and outage planning.

Your $50 is credited toward any visit you book within 30 days.

A second service done on the same trip. You pay only the add-on price and one travel fee. Add-ons can be added to a Home Safety Visit, Ready for Discharge: In-Home, or Right Home Assessment.

No. Your written report is included in every visit.